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Accounting/Finance
All Team
Banquets
Bartenders
Culinary
All
Banquets
Culinary Leadership
Front Desk
IRD
M club
Engineering
Event Operations
F&B FOH
All
Club
Culinary Leadership
F&B Leaders
Front Desk
IRD
M club
F&B Leadership
Front Office
All
AYS
Concierge
Front Desk
Front Desk Leaders
Front Office Leadership
Group Housing
M club
Group Housing
All
Front Desk Leaders
Group Housing
Hotel Leaders
Housekeeping
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Housekeeping Leaders
Sales
Set Up/Trainer Prep
Company
AYS
F&B
Front Desk
Front Office
Front Office Leadership
Night Audit
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Tuesday
, October 1
N/A
12:00pm •
FSPMS Trainer Arrival
Wednesday
, October 2
TBA
9:00am •
New Hire Orientation - Option 1
10:30am •
Make It Your Craft Option 1
Thursday
, October 3
N/A
9:00am •
Operations Trainer Arrival
TBA
9:00am •
New Hire Orientation - Option 2
10:30am •
Make It Your Craft Option 2
Friday
, October 4
In Department
8:30am •
F&B Leadership/Trainer Meet & Greet & Tour
8:30am •
Culinary Leadership/Trainer Meet & Greet & Tour
1:00pm •
Housekeeping Leadership/ Trainer Meet & Greet & Tour
2:00pm •
Front Office Leadership/Trainer Meet & Greet & Tour
Pyrite Boardroom
2:00pm •
Test Meal/Food Show Review
TBA
9:00am •
FSPMS Kick Off Meeting
12:00pm •
FSPMS - Set-Up
3:00pm •
Front Office Leadership- GuestVoice, BSA, Ebonus, Operations Training
Saturday
, October 5
In Department
8:00am •
Housekeeping - Daily Stand-Up
Pyrite Boardroom
4:00pm •
Leadership Wrap-Up
Spraberry
9:00am •
Steps of Service -All Outlets
11:00am •
Concept Review/Menu Overview (with lunch break)
1:00pm •
Banquets Steps of Service
TBA
8:30am •
FSPMS - Intro
8:30am •
FSPMS Accounting Day 1
10:30am •
FSPMS Computer Lab - Loyalty, Empower & Online Training
1:00pm •
FSPMS Room File Review
1:30pm •
Restaurant & Bar zoning
Sunday
, October 6
In Department
8:00am •
Housekeeping - Daily Stand-Up
9:30am •
Housekeeping - Hotel Readiness
12:00pm •
Bartender Training
1:00pm •
Housekeeping Room Staging/Placement Review with Trainer
Pyrite Boardroom
4:00pm •
Leadership Wrap-Up
TBA
8:30am •
FSPMS Accounting Day 2
8:30am •
FSPMS - Record Management
9:00am •
BSA / Food Safety Audit / Beverage Audit Overview for FOH
11:00am •
Empower Set-up/ Review
12:00pm •
Housekeeping Operations Linen Closet
12:30pm •
Banquet Zoning/Staging
1:00pm •
MHR Front Office Service Training
2:00pm •
Housekeeping Marriott Mini Bonvoy/ Loyalty Review
Monday
, October 7
In Department
8:00am •
Front Office - Daily Stand-Up
11:30am •
Food Show
11:30am •
Food Show
11:30am •
Food Show
N/A
TBA •
M Club Possible Day Off
8:00am •
Housekeeping Day Off
Pyrite Boardroom
5:00pm •
Leadership Wrap-Up
TBA
8:30am •
FSPMS - Guest Registration
9:00am •
Banquet Room Placement Practice
9:00am •
Bar Arts: Psychology of Hospitality
9:00am •
Food Show Prep
10:30am •
Front Office Marriott Bonvoy/ Loyalty Review
11:30am •
Food Show
Tuesday
, October 8
In Department
8:00am •
Housekeeping - Daily Stand-Up
8:00am •
Front Office - Daily Stand-Up
11:30am •
Food Show
11:30am •
Food Show
11:30am •
Food Show
Pyrite Boardroom
5:00pm •
Leadership Wrap-Up
TBA
8:30am •
FSPMS - Guest Accounting
9:00am •
Bar Arts: Bar 101
10:30am •
FSPMS Computer Lab - Loyalty, Empower & Online Training
11:30am •
Food Show
Wednesday
, October 9
Associate Dining
11:00am •
Culinary Team Lunch Block
11:30am •
FOH F&B Team Lunch Block Group 1
12:00pm •
FOH F&B Team Lunch Block Group 2
12:00pm •
Banquet Team Lunch Block
12:30pm •
Engineering Lunch Block
12:30pm •
Front Office Lunch Block
1:00pm •
Housekeeping Lunch Block
In Department
8:00am •
Housekeeping - Daily Stand-Up
8:00am •
Front Office - Daily Stand-Up
10:30am •
eLearning Catch-Up
1:30pm •
M Club Zoning
Pyrite Boardroom
5:00pm •
Leadership Wrap-Up
TBA
8:00am •
TIPs
8:30am •
FSPMS - Putting it all Together
10:00am •
EcoLab Training For Kitchen
1:00pm •
Front Office Service Deep Dive
1:30pm •
Cocktail Training - Beverage Team
1:30pm •
FSPMS - Housekeeping
1:30pm •
Restaurant Zoning
2:00pm •
Final Review Test Meals with FOH
3:00pm •
Marriott Bonvoy Review & Knowledge Check
3:00pm •
Perfect Arrival/ Farewell Review
5:00pm •
FSPMS - Night Audit FSPMS Review - night auditors and German only
Thursday
, October 10
In Department
8:00am •
Front Office - Daily Stand-Up
8:00am •
Housekeeping - Daily Stand-Up
8:00am •
IRD Zoning and Staging
12:30pm •
Hotel Tour- Rooms Review Front Office
Limestone
8:30am •
FSPMS - Marriott Bonvoy and Checklist Review
10:30am •
Mini Role Play in Training Room
Pyrite Boardroom
5:00pm •
Leadership Wrap-Up
Sandstone
1:30pm •
Banquets E-Learning
TBA
8:00am •
Test Meal Prep
9:00am •
F&B Loyalty Training & Password Training
10:00am •
Beverage Training - Cocktail Execution (beverage team)
Travertine 2
1:00pm •
MICROS Training - Group 1
LIMITED
3:00pm •
MICROS Training - Group 2
LIMITED
Friday
, October 11
Barrel & Derrick
3:00pm •
Open Table Training
In Department
8:00am •
IRD Zoning and Staging Continued
8:00am •
Housekeeping - Daily Stand-Up
8:30am •
Front Office - Daily Stand-Up
9:00am •
Beverage Training/Test Meal - Cocktail Execution
10:00am •
Restaurant Test Meal Breakfast #1
10:30am •
Housekeeping Vendor Training Ecolab
1:00pm •
Restaurant Test Meal Lunch # 1
1:30pm •
Operations Standard Peer Facilitation
3:00pm •
Operations Role Play/Concierge Training
Pyrite Boardroom
1:00pm •
Scavenger Hunt Debrief
4:00pm •
Leadership Wrap-Up
Sandstone
9:00am •
FSPMS - Management/Group Housing
TBA
8:30am •
Hourly Host eLearning Catch Up
9:00am •
Banquet Test Meal- Breakfast Buffet #1
LIMITED
9:00am •
Banquet Test Meal- Breakfast Buffet #1
LIMITED
9:15am •
Empower Training - Device Users
Saturday
, October 12
In Department
8:00am •
Housekeeping - Daily Stand-Up
9:00am •
Beverage Training/Test Meal B&D
10:00am •
M Club - Breakfast/All Day Snack Dry Set
10:00am •
Restaurant Test Meal - Lunch 2
1:00pm •
IRD Test Meal Lunch/Dinner #1
2:00pm •
Restaurant Test Meal Dinner # 1
Limestone
8:30am •
FSPMS - Practice, Review & Online Assessment
N/A
8:00am •
Banquets OFF
Pyrite Boardroom
11:30am •
The Power of Loyalty
1:00pm •
Operations Phone & Service Training
5:00pm •
Leadership Wrap-Up
TBA
1:00pm •
M Club - Empower Training
Sunday
, October 13
In Department
8:00am •
Housekeeping - Daily Stand-Up
9:15am •
7th Floor Guest Room Readiness
10:00am •
Restaurant Test Meal Breakfast #2
10:00am •
IRD Test Meal Breakfast #2
12:00pm •
Beverage Training/Test Meal - Bartenders
1:00pm •
Restaurant Test Meal Dinner # 2
1:30pm •
M Club Stocking and Staging
N/A
TBA •
Front Desk Possible Day Off
Pyrite Boardroom
4:00pm •
Leadership Wrap-Up
TBA
10:00am •
Housekeeping Leadership Training - GuestVoice, EMPOWER, MGS
Monday
, October 14
In Department
8:00am •
Housekeeping - Daily Stand-Up
8:00am •
Front Office - Daily Stand-Up
9:00am •
M Club Stocking and Staging
9:15am •
Housekeeping - Public Space Readiness- Greatroom, Pool, GYM
Limestone
8:30am •
Welcome to Marsha
Permian Ballroom
1:00pm •
Banquets Test Meal - Buffet Lunch (ALL ASSOCIATES)
Pyrite Boardroom
5:00pm •
Leadership Wrap-Up
Sandstone
1:00pm •
FSPMS Housekeeping - Leaders only
TBA
9:00am •
Front Office Vendor Training (TBD)
1:00pm •
Operations Role Plays
5:00pm •
FSPMS - Night Audit Class
Tuesday
, October 15
In Department
8:00am •
Front Office - Daily Stand-Up
8:00am •
Housekeeping - Daily Stand-Up
9:15am •
Housekeeping-All Guest Room Final VR Walk- In Addition To Guest Hall Ways & Stairwells
9:30am •
IRD Test Meal Breakfast (AYS Inclusive)
12:00pm •
Restaurant Test Meal Lunch #3
1:00pm •
IRD Test Meal Lunch/Dinner (AYS Inclusive)
Pyrite Boardroom
5:00pm •
Leadership Wrap-Up
TBA
8:30am •
AYS & Front Desk Readiness
1:00pm •
FSPMS Group Housing LIVE Load Lab
2:00pm •
Marsha - Sales View Only class
Wolfberg 2
3:00pm •
Banquets Plated Test Meal
LIMITED
Wednesday
, October 16
In Department
8:00am •
Housekeeping - Daily Stand-Up
8:30am •
Housekeeping Final Public Space Walk- Pre Opening
8:30am •
FSPMS Role Play at Desk & FSPMS Assessment
Pyrite Boardroom
5:00pm •
Leadership Wrap-Up
TBA
8:00am •
Cash Handling Training (Group A) - Property led
10:00am •
Cash Handling Training (Group B) - Property led
12:00pm •
Culture Day / Opening Celebration!
Thursday
, October 17
In Department
1:00pm •
Opening Day!
Friday
, October 18
TBA
8:30am •
MARSHA Inventory Balancing
1:30pm •
FSPMS System Admin
Timezone
Odessa Marriott Hotel & Conference Center
America/Chicago
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Odessa Marriott Hotel & Conference Center
Oct 1
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18, 2019
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Tiffany Mercer
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Dates
Tuesday
, October 1
Wednesday
, October 2
Thursday
, October 3
Friday
, October 4
Saturday
, October 5
Sunday
, October 6
Monday
, October 7
Tuesday
, October 8
Wednesday
, October 9
Thursday
, October 10
Friday
, October 11
Saturday
, October 12
Sunday
, October 13
Monday
, October 14
Tuesday
, October 15
Wednesday
, October 16
Thursday
, October 17
Friday
, October 18
Venue
Associate Dining
Barrel & Derrick
In Department
Limestone
N/A
Permian Ballroom
Pyrite Boardroom
Sandstone
Spraberry
TBA
Travertine 2
Wolfberg 2
Session Type
Accounting/Finance
All Team
Banquets
Bartenders
Culinary
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Banquets
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IRD
M club
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Event Operations
F&B FOH
All
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Front Desk
IRD
M club
F&B Leadership
Front Office
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AYS
Concierge
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